Article: Good News for Our EU Customers!

Good News for Our EU Customers!
We’re excited to announce that our checkout is now open once again for all customers in the European Union!
You can now place orders directly through our website and enjoy our full collection of products. We're so pleased to be able to serve our EU community again and look forward to getting your orders on their way.
Shipping Information for EU Orders
Currently, all orders are shipped from our UK warehouse.
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Orders under €150
These will be shipped Delivery Duty Paid (DDP), which means there will be no additional import charges or local VAT for you to pay upon delivery. -
Orders over €150
These may be subject to import duties and/or local VAT when they arrive in your country. Any applicable charges will be collected by your local customs authorities.
Understanding your taxes
The price you see on the product page and at checkout are calculated based on your basket total and location.
Using a VPN can affect the accuracy of the pricing you see, if you would like to use a VPN with our site please connect to a server from your country of residence where possible.
The taxes you see will also change if your basket value exceeds €150, as we are currently unable to collect taxes for baskets over that value. These taxes will instead be collected on delivery in your home country.
A Note on Delivery Times
While we aim to dispatch all orders promptly, delivery times can vary depending on your country’s customs process and any applicable checks.
If you have any questions about shipping or duties, please feel free to reach out to our customer service team—we’re happy to help!